Our deep digital roots as a systems integrator mean we’re obsessed with ensuring the websites and systems we work with function as flawlessly on the backend as they do on the front-end.

We have implemented hundreds of commerce and content platform solutions and have extensive experience with the integrations needed to bring digital experiences to the next level, including ERP systems, CRM systems, marketing automation platforms, analytics platforms, customer data platforms, payment processors, and loyalty programs.

We’re partnered with SAP, Salesforce, and Adobe to bring enterprise platform solutions designed and architected for powerful performance. And, our ACT for Adobe Experience Manager enables faster and easier integration between AEM and SAP Commerce Cloud for a headless commerce experience unlike any other.

Our world-class designs are beautifully on-brand and designed to drive maximum value from your technology platform.

Our Strategy, Functional and Technology teams create wireframes, comps, and prototypes using the Smith Ecommerce Design System, which seamlessly connects strategy to technology.

Armed with a thorough understanding of your digital commerce goals, our digital commerce strategists perform a Comprehensive Commerce Assessment (CCA) to be sure your site is optimized to move buyers seamlessly from search and product pages to cart and checkout. A technical audit then identifies specific improvements needed across your digital channels and platforms, including desktop and mobile.

That information informs a digital commerce roadmap that identifies the action steps, key performance indicators (KPIs) to measure and testing required for site success.

Viewing your digital commerce systems through the lens of revenue optimization, operational efficiency, customer engagement, and digital transformation, Smith’s never-stop optimizing approach supports your company in performing at its full potential.

We can also establish the analytical markers and collect the correct data to help guide future technology investments.

Our Application Management Services (AMS) keep your digital platforms operating to high standards of SLAs. At the same time, our team is always seeking new ways to reduce operational costs. We can also manage your upgrades as well as your migration from on-premise to cloud infrastructure.