Launch a winning
commerce experience
We unlock the full capability of your commerce channels. B2B, B2C, B2B2C. You name it, we can help you engage customers, support your team and deliver better results.
Launch a winning
commerce experience
We unlock the full capability of your commerce channels. B2B, B2C, B2B2C. You name it, we can help you engage customers, support your team and deliver better results.
With our spectrum of commerce services, we can work together to create a personalized solution that reflects your priorities. From enhancing customer experience to improving sales, marketing and operating efficiency, every outcome we deliver helps drive more value from your investment.

Our deep digital roots as a systems integrator mean we’re obsessed with ensuring the websites and systems we work with function as flawlessly on the backend as they do on the front-end.

We have implemented hundreds of commerce and content platform solutions and have extensive experience with the integrations needed to bring digital experiences to the next level, including ERP systems, CRM systems, marketing automation platforms, analytics platforms, customer data platforms, payment processors, and loyalty programs.

We’re partnered with SAP, Salesforce, and Adobe to bring enterprise platform solutions designed and architected for powerful performance. And, our ACT for Adobe Experience Manager enables faster and easier integration between AEM and SAP Commerce Cloud for a headless commerce experience unlike any other.

Our world-class designs are beautifully on-brand and designed to drive maximum value from your technology platform.

Our Strategy, Functional and Technology teams create wireframes, comps, and prototypes using the Smith Ecommerce Design System, which seamlessly connects strategy to technology.

Armed with a thorough understanding of your digital commerce goals, our digital commerce strategists perform a Comprehensive Commerce Assessment (CCA) to be sure your site is optimized to move buyers seamlessly from search and product pages to cart and checkout. A technical audit then identifies specific improvements needed across your digital channels and platforms, including desktop and mobile.

That information informs a digital commerce roadmap that identifies the action steps, key performance indicators (KPIs) to measure and testing required for site success.

Viewing your digital commerce systems through the lens of revenue optimization, operational efficiency, customer engagement, and digital transformation, Smith’s never-stop optimizing approach supports your company in performing at its full potential.

We can also establish the analytical markers and collect the correct data to help guide future technology investments.

Our Application Management Services (AMS) keep your digital platforms operating to high standards of SLAs. At the same time, our team is always seeking new ways to reduce operational costs. We can also manage your upgrades as well as your migration from on-premise to cloud infrastructure.

How we can help

Our deep digital roots as a systems integrator mean we’re obsessed with ensuring the websites and systems we work with function as flawlessly on the backend as they do on the front-end.

We have implemented hundreds of commerce and content platform solutions and have extensive experience with the integrations needed to bring digital experiences to the next level, including ERP systems, CRM systems, marketing automation platforms, analytics platforms, customer data platforms, payment processors, and loyalty programs.

We’re partnered with SAP, Salesforce, and Adobe to bring enterprise platform solutions designed and architected for powerful performance. And, our ACT for Adobe Experience Manager enables faster and easier integration between AEM and SAP Commerce Cloud for a headless commerce experience unlike any other.

Our world-class designs are beautifully on-brand and designed to drive maximum value from your technology platform.

Our Strategy, Functional and Technology teams create wireframes, comps, and prototypes using the Smith Ecommerce Design System, which seamlessly connects strategy to technology.

Armed with a thorough understanding of your digital commerce goals, our digital commerce strategists perform a Comprehensive Commerce Assessment (CCA) to be sure your site is optimized to move buyers seamlessly from search and product pages to cart and checkout. A technical audit then identifies specific improvements needed across your digital channels and platforms, including desktop and mobile.

That information informs a digital commerce roadmap that identifies the action steps, key performance indicators (KPIs) to measure and testing required for site success.

Viewing your digital commerce systems through the lens of revenue optimization, operational efficiency, customer engagement, and digital transformation, Smith’s never-stop optimizing approach supports your company in performing at its full potential.

We can also establish the analytical markers and collect the correct data to help guide future technology investments.

Our Application Management Services (AMS) keep your digital platforms operating to high standards of SLAs. At the same time, our team is always seeking new ways to reduce operational costs. We can also manage your upgrades as well as your migration from on-premise to cloud infrastructure.

Services
Platform Implementation
Platform Updates + Upgrades
Cloud Migration
Systems Integration
Strategy Consulting
Experience Design (XD)
User Interface D­­­esign (UI)
Experience Management
Headless Commerce
Omnichannel Enablement
Comprehensive Commerce Assessments
Cart Conversion Optimization
Digital Transformation
Brand Evolution
Application Management Services (AMS)
RELATED WORK

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Watch SAP CPQ in Action

When it comes to streamlining your sales team configuration, pricing and quoting tasks, there’s no doubt that SAP CPQ is a wise…
We help clients create experiences that connect. And we’ve been doing it for more than 20 years. Some might say that’s a long time. We think we’re just getting started.
INSIGHT
Woman Demoing SAP CPQ

Watch SAP CPQ in Action

When it comes to streamlining your sales team configuration, pricing and quoting tasks, there’s no doubt that SAP CPQ is a wise choice.   When we…
We help clients create experiences that connect. And we’ve been doing it for more than 20 years. Some might say that’s a long time. We think we’re just getting started.
Application Management Services (AMS)
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Comprehensive Commerce Assessment (CCA)
Smith’s Comprehensive Commerce Assessment (CCA) shines the spotlight on your sales channels to identify, measure and optimize performance. We also analyze the user experience (UX) and conduct a technical audit to identify additional areas for improvement. These efforts inspire targeted actions that navigate your buyers seamlessly from search, to product pages, cart and checkout. Improved outcomes as a result of these efforts include higher conversion rates, average order values (AOV), customer satisfaction scores (CSAT/NPS), customer lifetime values (CLV) and customer retention rates. Shines the spotlight on your sales channels to identify, measure and optimize performance. We also analyze the user experience (UX) and conduct a technical audit to identify additional areas for improvement. These efforts inspire targeted actions that navigate your buyers seamlessly from search, to product pages, cart and checkout. Improved outcomes as a result of these efforts include higher conversion rates, average order values (AOV), customer satisfaction scores (CSAT/NPS), customer lifetime values (CLV) and customer retention rates. Shines the spotlight on your sales channels to identify, measure and optimize performance. We also analyze the user experience (UX) and conduct a technical audit to identify additional areas for improvement. These efforts inspire targeted actions that navigate your buyers seamlessly from search, to product pages, cart and checkout. Improved outcomes as a result of these efforts include higher conversion rates, average order values (AOV), customer satisfaction scores (CSAT/NPS), customer lifetime values (CLV) and customer retention rates. Shines the spotlight on your sales channels to identify, measure and optimize performance. We also analyze the user experience (UX) and conduct a technical audit to identify additional areas for improvement. These efforts inspire targeted actions that navigate your buyers seamlessly from search, to product pages, cart and checkout. Improved outcomes as a result of these efforts include higher conversion rates, average order values (AOV), customer satisfaction scores (CSAT/NPS), customer lifetime values (CLV) and customer retention rates. Shines the spotlight on your sales channels to identify, measure and optimize performance. We also analyze the user experience (UX) and conduct a technical audit to identify additional areas for improvement. These efforts inspire targeted actions that navigate your buyers seamlessly from search, to product pages, cart and checkout. Improved outcomes as a result of these efforts include higher conversion rates, average order values (AOV), customer satisfaction scores (CSAT/NPS), customer lifetime values (CLV) and customer retention rates.
ACT for Adobe Experience Manager
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