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3601 Rigby Rd, Suite 420 Miamisburg, OH 45342, USA
490 Blvd Saint-Joseph, Suite 300
Gatineau, QC J8Y 3Y7, Canada
2939 Vitacura Ave, Suite 301
Las Condes, Santiago, Chile
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Application Management Services (AMS)
Comprehensive Commerce Assessment (CCA)
Smith’s Comprehensive Commerce Assessment (CCA) shines the spotlight on your sales channels to identify, measure and optimize performance. We also analyze the user experience (UX) and conduct a technical audit to identify additional areas for improvement. These efforts inspire targeted actions that navigate your buyers seamlessly from search, to product pages, cart and checkout. Improved outcomes as a result of these efforts include higher conversion rates, average order values (AOV), customer satisfaction scores (CSAT/NPS), customer lifetime values (CLV) and customer retention rates.