Case Study Medical Technologies Supplier

Putting the power to launch in the client’s hands


in sales


languages supported


new regional websites

Commerce Architecture, UX Design, Website Development

The Situation

With more than 10,000 employees in over 100 countries, this global medical supplier needed a digital commerce platform that can handle regional requirements as well as eight different languages.

After the relaunch of their global website on SAP Commerce Cloud, this client wanted to unify the customer experience and enable self-service across regions, beginning with the UK and Latin America. The client also wanted a solution that would allow their team to take the reins on future site rollouts.

The Transformation

Smith used transparency and teamwork to set the client up for continuous improvement.

The Work

We efficiently and effectively launched two regional websites, integrating SAP Commerce Cloud and Adobe Experience Manager. But we didn’t stop there. We recognized the need for continuous improvement, so we implemented technologies and developed processes that allowed them to execute future site rollouts independently.

The Issues We Solved.

We empowered their content and marketing teams with SAP and Adobe Experience Manager tools to create an elevated level of project ownership. The regional website torch has officially been passed to the internal content marketing team, who can now create new regional content on their own terms.