Smith Participates in Analyst Report on Outcome-Based Digital Experiences 

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How do businesses enable their customers to achieve goals, rather than simply completing tasks? This question sits at the crux of the Forrester Research report Grow Faster with Outcome-Based Digital Experiences

Filled with both strategic and practical information, it was our pleasure to not only be interviewed for this report, but to facilitate a brand perspective through one of our clients which operates a complex B2B2C business model where outcomes are critical to business success. To get insights on this important topic, Forrester subscribers can access the report through the link, while non-subscribers can purchase it individually. Reach out to us for more information.