WEBINAR: So you think your Commerce and ERP systems do order management?


Has managing online orders become complicated? Is it difficult to see where your inventory is located? 

As businesses grow and become more complex, so do your order management challenges. And while your ERP and Commerce platform are great at supporting many functions, the basic configuration rules are no longer cutting it. 

Chad Hooker, VP, Global Channel & Alliances at Fluent Commerce and Liz Duggan, SVP Commerce & Digital Solutions at Smith Commerce discusses:

  • The gaps when using an ERP and/or Commerce platform for order management
  • How a distributed order management system can help bridge those gaps 
  • How order management—or the lack thereof—affects every step of the customer journey
  • Why flexibility is so important in today’s landscape