So you think your Commerce and ERP systems do order management? | Smith
WEBINAR: So you think your Commerce and ERP systems do order management?

Has managing online orders become complicated? Is it difficult to see where your inventory is located? 

As businesses grow and become more complex, so do your order management challenges. And while your ERP and Commerce platform are great at supporting many functions, the basic configuration rules are no longer cutting it. 

Chad Hooker, VP, Global Channel & Alliances at Fluent Commerce and Liz Duggan, SVP Commerce & Digital Solutions at Smith Commerce discusses:

  • The gaps when using an ERP and/or Commerce platform for order management
  • How a distributed order management system can help bridge those gaps 
  • How order management—or the lack thereof—affects every step of the customer journey
  • Why flexibility is so important in today’s landscape
Interested in learning more about how to optimize your digital experiences to drive better business results?
Related INSIGHT

September Commerce Recap

We’re back with another recap with articles from across different industries, all focusing on commerce. So…
US Regulatory Compliance

This link leads to the machine-readable files that are made available in response to the United States Federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data, and apply to US-based employee medical benefits only.

Newsletter Signup

Sign up to receive our commerce news and insights today. You can unsubscribe at any time.

Application Management Services (AMS)
Text
Comprehensive Commerce Assessment (CCA)
Smith’s Comprehensive Commerce Assessment (CCA) shines the spotlight on your sales channels to identify, measure and optimize performance. We also analyze the user experience (UX) and conduct a technical audit to identify additional areas for improvement. These efforts inspire targeted actions that navigate your buyers seamlessly from search, to product pages, cart and checkout. Improved outcomes as a result of these efforts include higher conversion rates, average order values (AOV), customer satisfaction scores (CSAT/NPS), customer lifetime values (CLV) and customer retention rates.
ACT for Adobe Experience Manager
Text