In this whitepaper, Rak Singh, SVP of Delivery, discusses how to activate your acquisition and engagement efforts to build an effective customer retention strategy.
By making customer retention a top priority, your company can drive repurchase intention, gain valuable feedback from customers, and attain a higher customer lifetime value (CLV). Utilize these methods to gain knowledge that will help optimize your current customer retention strategies to the fullest.
We will examine seven aspects to improve your relationships with your customers through elements like:
- user behaviour analysis,
- personalization,
- loyalty programs,
- and customer service.
Learn how you can create a strong customer retention strategy that leads directly to greater profitability and higher CLV.
Download the PDF to see how.