Stephanie Crabtree

Stephanie Crabtree is Senior Vice President of Customer Success at Smith, where she leads client partnerships with a focus on long-term growth, measurable impact, and delivering digital experiences that drive meaningful results. With nearly two decades at Smith, Stephanie works closely with clients to understand evolving business needs and ensure solutions align from strategy through execution. Her role bridges relationship leadership, digital strategy, and cross-functional team alignment across a diverse portfolio of enterprise clients.

Throughout her career, Stephanie has led digital and commerce initiatives across a wide range of industries, partnering with global brands such as AT&T, Expedia, Legrand, Starbucks, T-Mobile, Nordstrom, and Microsoft. She brings deep expertise in driving digital innovation, scaling complex programs, and helping organizations modernize customer experiences to support sustained growth and performance.

Outside of work, Stephanie is passionate about health and wellness and is continually exploring ways to live a balanced, intentional life. She is an avid traveler, an aspiring home chef who enjoys experimenting in the kitchen, and loves spending time with her golden retriever, family, and friends.