Omnichannel Customer Engagement: Things Are About To Get Very Personal

As consumers increasingly turn to online channels to make purchases, winning in a crowded digital marketplace requires the creation of stronger, more personal customer relationships. Companies who can deliver real-time, one-to-one customer experiences across all channels and devices, accelerate business outcomes.

Those relationships and experiences depend on a digital platform that takes the guesswork and extra time and effort out of creating personalized lifecycle campaigns.

That platform is Emarsys. Acquired by SAP in 2020, Emarsys is the industry’s leading customer engagement platform, delivering omnichannel consumer connection for over 1500 companies around the globe.

As both an Emarsys and SAP Gold Partner, Smith guides your company’s customer engagement platform implementation in a way that breaks down data silos. In unifying your customer profile information, Smith transforms valuable transaction and operational data into real-time insights and recommendations that drive results.

Rob Miller, Customer Growth Officer
Connect with Rob Miller, Customer Growth Officer, to learn how our technology partnerships can help boost your commerce results.
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