Smith + Salesforce: A Partnership for Accelerated Ecommerce
WHY SMITH & Salesforce?

We understand the complexities of commerce and streamline omnichannel experiences for customers.

01
More Than an Integrator

We have the expertise to take advantage of the large number of out-of-the box features of Salesforce Commerce Cloud, while delivering a solution to meet your company’s precise needs. Salesforce Commerce Cloud has built-in capabilities for account hierarchies, custom product catalogs, contracted/negotiated pricing, personalized offers, large order sizes, flexible shipping dates and locations, and multiple payment options. We’re here to do more than integrate. We create the strategy and implementation plan for the capabilities that are right for you.

02
25+ Years of Commerce Experience

Your business deserves a partner that understands your challenges and can help you predict what the digital future may bring. That’s where we come in. We have been helping organizations plan, pivot and integrate commerce-based solutions that deliver better business outcomes for over 20 years by designing and developing buying and selling experiences that drive results.

03
Personalized for Your Customers

With the scalable, easy-to-use Salesforce Commerce platform, we help you personalize experiences so that your team can focus more on the customer experience and less on managing technology. Using the customer-centric Salesforce Commerce Cloud platform, you can deploy a new commerce site in weeks instead of years that is personalized, custom and drives results.

Insight
Rob Miller, Customer Growth Officer
Connect with Rob Miller, Customer Growth Officer, to learn how our technology partnerships can help boost your commerce results.
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Application Management Services (AMS)
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Comprehensive Commerce Assessment (CCA)
Smith’s Comprehensive Commerce Assessment (CCA) shines the spotlight on your sales channels to identify, measure and optimize performance. We also analyze the user experience (UX) and conduct a technical audit to identify additional areas for improvement. These efforts inspire targeted actions that navigate your buyers seamlessly from search, to product pages, cart and checkout. Improved outcomes as a result of these efforts include higher conversion rates, average order values (AOV), customer satisfaction scores (CSAT/NPS), customer lifetime values (CLV) and customer retention rates.
ACT for Adobe Experience Manager
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