Salesforce B2B Commerce Technology Director - Smith
Job Openings
Postes disponibles
Ofertas disponibles
Salesforce B2B Commerce Technology Director
  • Technology & Architecture
  • Chicago, Illinois

At Smith, we develop world-class experiential commerce solutions to help brands architect the most relevant, frictionless commerce experiences possible. We work at a high tempo, we collaborate, we’re passionate about our work with clients and we deliver.

The market demand for our services has fueled our growth. We’re currently seeking a talented Technology Director – Salesforce B2B Commerce Cloud that thrives in a fast-paced environment to join our team.

And if all that isn’t enough, you’ll be expected to thrive in our fast-paced environment and take change and uncertainty in stride.

Sound like you? Get in touch.

Who you are

  • A technology SME across various spaces but grounded in digital commerce, capable of creating and articulating cross-system architectures
  • A leader that can pull together a cross-functional team, articulate a vision and help ensure its success from start to finish
  • A strategic thinker with solid interpersonal skills
  • Someone who enjoys being involved in the sales process.  Comfortable speaking and presenting to prospects and capable for defining RFP responses with minimal details
  • A Salesforce B2B Commerce SME with a desire to lead the technology pillar
  • Capable of guiding a project architecture team to envision the solution based on the early client requirements, communicating the vision to both technical and business stakeholders as well as mentoring and hands-on configuration and development for POC or other work to guide the team
  • Someone who can demonstrate successful use of agile methods and enterprise application patterns on prior projects in addition to effective leadership skills to ensure the project teams successfully deliver
  • A strategic thinker with solid interpersonal and communication skills
  • Someone who enjoys being involved in the sales process and is comfortable speaking and presenting to prospects and capable of defining RFP responses with minimal details

What you’ll do

  • Lead the technology needs of sales within a portfolio of accounts, including client conversations, solutioning, estimating and scope/assumption definition
  • Partner with the other Technology Delivery Pillars to provide technical oversight and guidance to delivery teams
  • Travel in support of sales and delivery as needed
  • Provide guidance to the customer and project team with respect to technical feasibility, complexity, and level of effort required to deliver a solution
  • Scoping, designing, and ultimately supporting the teams to deliver a complex technical solution for a project
  • Participate in the overall strategy, standardization, analysis, design, and implementation of a client initiative
  • Provide onsite tech leadership with key business stakeholders, analysts, and other Solution Architects/Technical Leads on the client side if necessary.
  • Support responses to RFPs
  • Assist in the development and delivery of pre and post sales presentations and proposals for client engagements
  • Engage with Smith sales and account team to understand requirements and present solutions
  • Prototype the feasibility of proposed technology solutions
  • Participate with the sales and account team on strategy of selling the account in relation to technology issues and obligations
  • Support ongoing meetings with the sales and internal strategy teams on go-to-market strategies and sales planning
  • Define and enhance the Smith Salesforce Commerce best-practices and technical review process
  • Provide technical oversight and guidance to delivery teams
  • Define, improve and execute the Smith tech review and governance process

What grabs our attention

  • Extensive hands-on architecture and development experience with Salesforce Commerce Cloud, especially B2B
  • 7+ years in e-Commerce architecture, systems integration and development, platform implementation, web services, with knowledge of multiple technologies and interactive design using e-Commerce platforms such as SAP Commerce, Salesforce Commerce, Intershop, WebSphere, ATG or Magento
  • Hands-on customer facing management and technical delivery experience
  • Proven experience with supporting the sales cycles
  • Experience in full lifecycle software development processes and methods
  • Experience with Software-as-a-Service (SaaS) solutions
  • Minimum Bachelor’s Degree (computer science, engineering, or math preferred); Master’s Degree in Computer Science or Computer Engineering
  • 7+ years experience with business information systems integration or custom business application design and development in a professional technology consulting, corporate MIS or software development environment
  • Proven knowledge and experience with Agile methodologies, and enterprise integration and software development pattern
  • Strong desire to provide thought leadership related to technology and help grow the business
  • Ability to work effectively and professionally with employees at all levels of a customer’s organization
  • Strong verbal and written communication skills
  • Effective presentation, organizational and planning skills
Apply for this job
Smith | Commerce Reimagined. Performance Realized.
SMITH | Les Architectes du Commerce de l’Avenir
Acerca de Smith | Reinventando ecommerce. Rendimiento real.

Smith is a performance commerce agency that designs and develops digital solutions, enabling over 500,000 transactions around the globe each day. With over 20 years of commerce expertise and an industry-leading blend of creative, analytical, and technical skills, we create innovative solutions that enhance customer experience, accelerate digital sales and optimize operations. A relentless focus on outcomes guides us as we partner with clients to create commerce experiences that help them thrive in the global economy, driving over $38 billion in revenue each year.

La prochaine révélation n’est pas ce que vous achèterez mais comment vous procéderez à l’achat. SMITH est une agence numérique axée sur les valeurs dont l’unique mission consiste à faire de la fonction vente-achat une expérience incroyable. SMITH travaille en partenariat, depuis plus de 20 ans, avec les marques B2B et B2C les plus respectées, afin de livrer, grâce à son approche conceptuelle et à l’activation technologique qui s’articulent autour des clients, les meilleurs résultats d’affaires. Nos partenariats-clés avec des plateformes technologiques incluent SAP Commerce (auparavant, Hybris) et Adobe AEM. Nous avons les compétences stratégiques, créatives et technologiques pour produire des contenus et des solutions d’affaires au profit de certaines des marques les plus reconnues au monde, y compris AT&T, Microsoft, Barnes & Noble Education, Best Buy, Cisco, TopGolf, CDK Global et Honeywell. Notre structure propriétaire unique repose sur une fondation philanthropique nous permet ainsi de privilégier les résultats de nos clients aux rapports trimestriels, et de prendre des décisions favorables à nos clients plutôt qu’aux bénéfices trimestriels, nos profits contribuant à divers programmes sociaux. SMITH maintient des bureaux à Dayton et Ottawa-Gatineau et ses effectifs à distance sont répartis à travers les États-Unis et le Canada.

SMITH est un employeur qui croit à l’équité en matière d’emploi. Tous les candidats qualifiés seront considérés pour l’emploi sans égard à leur race, couleur, religion, sexe ou origine.

À moins d’indication contraire, le genre masculin est utilisé sans aucune intention de discrimination et dans le seul but d’alléger le texte.

Smith es una agencia de comercio electrónico de alto rendimiento que diseña y desarrolla soluciones digitales, permitiendo más de 500,000 transacciones en todo el mundo cada día. Con más de 20 años de experiencia en comercio electrónico y una combinación de productos líder en la industria, en conjunto con habilidades creativas, analíticas y técnicas, creamos soluciones innovadoras que mejoran la experiencia del cliente, aceleran las ventas digitales y optimizan las operaciones. Un incesante enfoque sobre los resultados, nos guía para crear experiencias comerciales que les ayuden a prosperar en la economía global generandoles más de $ 38 billones de dólares en ingresos cada año.

Apply for this job
Postuler
Enviar postulación
Location
Emplacement
Ubicación
  • Chicago, Illinois
Department
Département
Departamento
  • Technology & Architecture
Employment Type
Type d’emploi
Tipo de contrato
  • Full Time
Minimum Experience
Expérience minimale
Experiencia mínima
  • Experienced
US Regulatory Compliance

This link leads to the machine-readable files that are made available in response to the United States Federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data, and apply to US-based employee medical benefits only.

Newsletter Signup

Sign up to receive our commerce news and insights today. You can unsubscribe at any time.

Application Management Services (AMS)
Text
Comprehensive Commerce Assessment (CCA)
Smith’s Comprehensive Commerce Assessment (CCA) shines the spotlight on your sales channels to identify, measure and optimize performance. We also analyze the user experience (UX) and conduct a technical audit to identify additional areas for improvement. These efforts inspire targeted actions that navigate your buyers seamlessly from search, to product pages, cart and checkout. Improved outcomes as a result of these efforts include higher conversion rates, average order values (AOV), customer satisfaction scores (CSAT/NPS), customer lifetime values (CLV) and customer retention rates.
ACT for Adobe Experience Manager
Text