B2C Archives - Smith



The entirety of AT&T’s portfolio on one unified, intuitive platform drives 600% more engagement.

Luxury Jeweler

Smith designed tools that bring the high-touch experience of luxury jewelry shopping online.

Home Décor Retailer

We helped this leading online home décor retailer generate a 42% increase in cart conversions.


When it was time to redefine its brand, Topgolf put its trust in Smith to create a unified brand experience.
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Application Management Services (AMS)
Comprehensive Commerce Assessment (CCA)
Smith’s Comprehensive Commerce Assessment (CCA) shines the spotlight on your sales channels to identify, measure and optimize performance. We also analyze the user experience (UX) and conduct a technical audit to identify additional areas for improvement. These efforts inspire targeted actions that navigate your buyers seamlessly from search, to product pages, cart and checkout. Improved outcomes as a result of these efforts include higher conversion rates, average order values (AOV), customer satisfaction scores (CSAT/NPS), customer lifetime values (CLV) and customer retention rates.
ACT for Adobe Experience Manager