B2B Archives - Smith


Border States

Implementing online bill pay results in increased customer loyalty and productivity for Border States.


The entirety of AT&T’s portfolio on one unified, intuitive platform drives 600% more engagement.


To keep up with a massive spike in sales, Shimano partnered with Smith to optimize its ecommerce.
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Application Management Services (AMS)
Comprehensive Commerce Assessment (CCA)
Smith’s Comprehensive Commerce Assessment (CCA) shines the spotlight on your sales channels to identify, measure and optimize performance. We also analyze the user experience (UX) and conduct a technical audit to identify additional areas for improvement. These efforts inspire targeted actions that navigate your buyers seamlessly from search, to product pages, cart and checkout. Improved outcomes as a result of these efforts include higher conversion rates, average order values (AOV), customer satisfaction scores (CSAT/NPS), customer lifetime values (CLV) and customer retention rates.
ACT for Adobe Experience Manager